Management Team
Our management team has extensive experience in the bankruptcy industry, as well as in developing successful, entrepreneurial business endeavors. Collectively, our management team has the expertise and skills necessary to ensure the success of your business.
Sales Team
Jill Bauer, Senior Vice President
 T: 1-800-745-7819
F: 1-866-713-2704
e-mail
Jill Bauer is a Senior Vice President at BMS, responsible for developing BMS' Chapter 11 business. Ms. Bauer has been with BMS for more than 20 years, and has been instrumental in promoting the company’s software and support solutions to a variety of More
bankruptcy fiduciaries, including disbursing agents, receivers, assignees for the benefit of creditors and liquidating trustees. Ms. Bauer received her bachelor's degree from Webster University in Webster Groves, Mo.
Randall Burkholder, Vice President, National Sales
T: 1-866-292-0632
F: 1-866-845-9223
e-mail
Randall "Randy" Burkholder is Vice President of National Sales, responsible for managing business development of BMS' Chapter 7 business. Mr. Burkholder joined BMS in 2004, and has been instrumental in driving the success of both BMS' Chapter 7 and Chapter 11 products. More
Mr. Burkholder received his bachelor's degree from the University of Maryland.
Vickie Johnson, Senior Vice President
 T: 1-866-581-5266
F: 1-866-630-1062
e-mail
Vickie Johnson is a Senior Vice President at BMS, responsible for developing BMS' Chapter 7 business. Ms. Johnson has been with BMS since 2005, and has worked in the trustee industry for 15 years, working in many roles including software development, More
trustee support and banking functionality. She has also worked in trustee offices in a support role to meet their daily demands. Ms. Johnson received her degree from the Graduate School of Banking in Baton Rouge, La.
Rebecca Cook, National Account Executive
 T: 1-800-634-7734
F: 1-800-585-5353
e-mail
Rebecca Cook is a National Account Executive at BMS, responsible for developing BMS' Chapter 7 business, and has been with BMS since 2007. Prior to joining BMS, Ms. Cook's background involved commercial real property leasing and development and More
residential real estate software sales. She majored in Real Estate Principles at Anthony Schools.
Support Team
Brian Soper, National Account Executive
 T: 1-866-239-9330
F: 1-866-639-9189
e-mail
Brian Soper is a National Account Executive at BMS, responsible for developing BMS’ Chapter 7 business. Mr. Soper has been with BMS since 2010. Prior to joining BMS, Mr. Soper spent 5 years working in both the legal and technology industries as a sales More
professional. He graduated with a business degree from North Central College and resides in Chicago, Ill.
Support Team
Adrienne Smit, Director, Customer Service and Support
T: 1-800-634-7734
F: 1-800-585-5353
e-mail
Adrienne Smit is the Director of Customer Service and Support for BMS, responsible for ensuring that HelpLine provides prompt and accurate service to our clients. Ms. Smit came to BMS with a wealth of experience in customer service, technology support, and database More
application development, including customer support and quality assurance for a key product line at Fair Isaac Corporation. Ms. Smit received her bachelor’s degree in business from the University of Arizona.
Amy Soto, Director, Account Management
T: 1-800-634-7734
F: 1-800-585-5353
e-mail
As Director of Account Management at BMS, Amy Soto is responsible for ensuring that customers get the most from BMS software and solutions and that the account management team is providing the highest levels of customer service in the industry. Ms. Soto More
joined BMS in 2004 as an account manager for the Western region and was promoted to her current position in 2006. Ms. Soto received her bachelor’s degree in French Language and Psychology from Saint Mary’s College in Notre Dame, Ind.
Melinda Baugh, Director, Client Relations
T: 1-800-399-0628
F: 1-866-947-4007
e-mail
Melinda Baugh is the Director of Client Relations for BMS. Ms. Baugh acts as a daily business liaison within the BMS organization and is responsible for deepening the firm’s relationship with its clients and ensuring that BMS is successful in its mission to deliver success More
and satisfaction for our clients. Ms. Baugh joined BMS in January 2004 as an account manager and was promoted to her current position in 2006. Prior to joining BMS, Ms. Baugh worked as a trustee’s paralegal for 17 years. Ms. Baugh received her degree from Missouri Southern State University with an emphasis in paralegal studies.
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